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Why create an account?
Creating an account at Quest Components is required, but gives you several benefits. With an account, you can:
- Save your shipping information for faster and easier checkouts
- Optionally save your credit card information for quick and secure payment
- Save shopping carts to be purchased later
- View previous and current orders
- Print invoices for previous and current orders
- Get a quote on items available to us
How do I create an account?
You can create an account here, or go to the Log In page and click "Create New Account".
In order to create an account you must enter your information for each field that contains a red asterisk. Fields without the asterisk are optional but highly recommended where applicable. The email address and password you enter will be used when you log in to your account.
For addresses within the United States: If you are entering an address within the United States, you will be prompted for your zip code first, once you enter that, a drop down box will appear and contain all cities within that zip code. Please choose the appropriate one. If for some reason your city does not appear, just choose the next best match.
If you are in California: If you are purchasing the items for resale, please enter your resale number in the Resale Number box that appears. If you do not have a resale number or if this is not for resale, your order will be charged tax. This applies to California addresses only.
For addresses outside of the United States: Once you choose the appropriate country, please fill in the address, city, region and zip (or postal) code. We realize that all countries do not always have all of this as part of an address, but please enter as much as you can. If we cannot ship an item because of missing address information, that will only slow down our shipping process as we contact you and ask for additional information.
We do not share your email address with anyone and you will only receive order confirmation emails and company closing schedules from Quest Components. Once you have entered all the information, click "Save" to create the account.
Accessing Your Account
To access Your Account, simply click "Log In" in the upper right corner of the website. If you are not already signed in, you will be asked to provide your email address and password.
Use your email address together with your password to log in.
If you put a check in the box labeled "Sign In Automatically", the next time you visit our site, you will not have to log in. This will stay in effect until you specifically Log Out.
What if I forget my password?
To access your account, you need to know your email address and password. If you forget or lose your password, you can change it here. You will receive an email with further instructions.
If you have problems accessing your account, feel free to contact customer service.
Account Summary
Under Account Summary, you can see all of the following:
- Up to Last 5 web orders including status and tracking numbers (when they ship)
- Last 5 part numbers searched
- Last 5 description part searches
From the menu on the left hand side when you are logged in and in your account summary, you have the following options:
Summary
This is the current page
The shopping cart page contains all items added to your shopping that are ready to be checked out or waiting for us to respond to your RFQ. You can read more about how the shopping cart works here
Invoices
You can access all invoices for orders placed in the last 90 days under the Invoices link. Clicking an invoice number will display complete order details including order items, date placed, shipping details, order total and package tracking information. A packing slip with the complete order specification is always sent along with your order. However, if you need to view or print an invoice for your order, you can do so from this screen as well. You can also track the packages by clicking on the "Tracking Number" link.
You can view or print an invoice as soon as the order has been placed.
Quotes
Any open quotes that we have prepared for you are available for view and processing. If there is a quote you wish to purchase, click on the quote number and click on the "Buy Now" button to process the order.
Profile
From the Profile menu selection you can view and/or modify your profile. This includes changing all of the following:
- Email address
- Password
- Phone Number
- Cell Phone Number
- Fax Number
- Additional Ship to Addresses
- Resale number (if in California and eligible for resale)
Remember that if you change your email address, you must use the new email address to log into your account in the future.
Credit cards
You can save credit cards to avoid having to enter card details each time you checkout. You will find a list of your saved credit cards when you are on the checkout page.
Credit Card Security
Storing credit cards with Quest Components is secure:
- Once you save a credit card number nobody (including the Quest Components staff) will be able to see the full card number.
- Your credit cards are protected using your password so they can only be accessed by you.
- Once an order is placed we can credit your card but we cannot add any additional charge unless you supply the credit card information again.
- The Quest Components website is scanned regularly to verify that it is secure.
For more information about shopping security at Quest Components, see Security under Ordering Security Info.
Saving a credit card
You can choose to save your credit card when you enter new credit card details during checkout by putting a check mark in the Remember My Card checkbox.
Using a saved credit card when ordering
When you check out, you will be able to choose from your saved credit cards on the payment page, or you can enter a new credit card. New credit cards will only be saved if you check ‘Remember My Card’ when entering them.
Signing out
If want to log out of your account simply click “Sign Out” from the link in the top right hand corner of the screen.
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