Customer Survey

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Customer Survey

Please take a moment to fill out the brief customer survey and let us know how we are doing.
User Name *
Company Name *
Phone *
Fax
User Email *
Comments
1. What are your biggest component purchasing challenges? *

2. What other competing sites (to Quest Components) do you use? *

3. What do you like most/least about these competing sites? *

4. What other community websites, blogs, forums, etc. do you visit regularly? Sites related to the business you are in or projects you are working on. *


5. How easy/difficult is our site to use? *
Very Easy Fair Difficult Impossible to figure out
6. How did you find our site? *

7. Why did you visit our website today? *


8. How often do you visit our website? *
First Time Daily Weekly Monthly Not That Often
9. What do you like most about Quest and/or our website? *

10. What do you like least about Quest and/or our website? *


11. Are we easy to contact (other than using our website)? *
Very Easy Easy Difficult I have not tried
12. Do you have any concerns you would like to mention?
Yes If yes, please do so.
No
13. What can we do to better serve your needs? *

14. Are there any new products or services we should be offering? *


15. Would you recommend us to a colleague? *
Yes No
16. Would you like someone to contact you to further discuss a problem or suggestion?
Yes No
Rate our service level *

'*' denotes a required field

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